FREQUENTLY ASKED QUESTIONS

Have you got questions? We’ve got answers.
What is Psychology?
Psychology is the study of the human mind and how it works. Psychologists pay particular attention to how human thought and behaviour relate to mental processes. This gives them a deep understanding of the mind and how it relates to our behaviour and experiences.

A Psychologist uses this scientific knowledge to help people who want to change their thoughts and behaviours, enabling them to live happier and more fulfilling lives. As the mind and body are interconnected, many people often report experiencing improvements in their physical health following a course of Psychological Therapy.

What can I expect in my first session?
The first session involves some general housekeeping discussion such as: when is our next session, payment details and how many sessions are available. We will also discuss general information about the practice and the quality, confidentiality and privacy standards that relate to your sessions. This is also a good time for any questions you may have in regards to our psychology practice or your sessions.

We will also ask some background information, with the aim of understanding a bit more about you. Things like your employment, passions, friends, family, support network and relationships will be some topics that may be covered.

We will also discuss why and what you hope to achieve working together. This will assist our psychologist to understand your expectations and goals and allow her to create a framework to best support you – of course this can change over time.

The most important thing is that you feel open and comfortable with your choice.

Is my information kept confidential?
Anything discussed in the sessions is completely confidential between yourself and our Psychologist. Your private information is not shared with anyone else. The only instance when personal information may need to be divulged is if there is a potential risk of harm to yourself or someone else, or you provide consent for us to discuss with someone, e.g. your GP.
How do I go about making an appointment?
The easiest way to make an appointment is to phone our office on (07) 4616 9797 during office hours (9 am-4:30 pm Mon – Thurs 9 am – 4 pm Friday’s) to speak with our administration staff to discuss treatment options that are best suited for you.
What if I need to cancel?
If you are unable to attend your appointment, 24 hours’ notice is appreciated. This will enable us to offer the appointment to another person on the waiting list and to avoid a cancellation fee – if applicable.
Where are our locations?
Toowoomba Address:

223 Hume Street

South Toowoomba QLD 4350

P: (07) 4616 9797

F: 07 4566 2238

E: tascpcs@tascnational.org.au

Roma Address:

96 Arthur Street Roma QLD 4455

P: (07) 4616 9797

F: 07 4566 2238

E: tascpcs@tascnational.org.au

If you’d like any more information about our service or to book an appointment

Join our mailing list to receive the latest news and updates from TASC National, TASC Legal, TASC Psychology and Counselling Service and Queensland Social Justice Centre

You have Successfully Subscribed!

Pin It on Pinterest

Share This